Refund policy

Last updated 1 August 2026

This policy applies to orders placed on this store and shipped within the United States. Placing an order means you accept it.

All sales are final

Everything we sell is a consumable — supplements, foods, and skin and body products. Once an order has left our fulfilment centre it cannot be resold, so we do not accept returns or offer refunds or exchanges because an order is no longer wanted. This applies to unopened items too. The exceptions below are the cases we do put right, and we put them right without asking you to post anything back.

Do not mail anything back

We cannot accept returned parcels. A parcel sent back to us cannot be identified, received, or refunded, and it will not reach anyone who can act on it. Email support@paree.care instead.

Damaged, wrong or missing orders

These we fix at our cost, always. Email support@paree.care with your order number within 30 days of delivery — or of the expected delivery date, if the order never arrived. For a damaged item, attach one photo of the damage. We will replace the item or refund it, whichever you prefer. Keep or dispose of the original.

Cancelling before an order ships

Email support@paree.care as soon as you know. If the order has not yet been packed we will cancel it and refund you in full. Once it is with the fulfilment centre we cannot stop it, and the sale is final.

Subscriptions

Change, pause, skip or cancel from your account at any time — no email, no phone call, and no reason required. Cancelling before your next billing date stops that charge. If a renewal has charged within the last 48 hours and the order has not yet been packed, email support@paree.care and we will cancel it and refund it in full. Once a subscription order has shipped, the sale is final on the same terms as any other order.

Refused and undeliverable orders

If a parcel comes back because delivery was refused, went unclaimed, or the address you gave was incomplete, we cannot refund it — the product and the shipping are already spent. We will place a fresh order to a corrected address at your cost.

If we cannot ship in time

If we cannot ship your order within 30 days of purchase, we will email you, and you may cancel for a full refund.

How refunds are paid

Where a refund is due under this policy it goes to the original payment method only. Banks usually take three to ten business days to post it.

Before you dispute a charge

Card and bank statements show SP PAREE.CARE. Nothing on your statement describes what you ordered. If you see a charge you do not recognise, email support@paree.care — we identify it the same day, and where something has gone wrong with your order we would rather fix it directly than have you wait on a bank.

Paree Care LLC · 30 N Gould St, Ste R, Sheridan, WY 82801, United States · support@paree.care